If you are looking for shuttle services in Durban, look no further.
Durban is the third biggest city in South Africa, and is a destination for many visitors, both local and international. As with any big city, know how you are going to get around is important. Shuttle services are a very valuable service for those looking to get around. Whether it’s getting from the airport to your hotel, or touring the city, or transporting a group to a work function, you must be able to find a good shuttle company to transport you to where you need to go safely and on time.
In this article, we look at five of the best shuttle service companies in Durban. We will look at things like what kinds of services they offer, vehicles in their fleet, and what reviews from their customers have said.
List of Shuttle Services in Durban
King Shaka Airport Shuttle
King Shaka Airport Shuttle is probably the biggest shuttle service company. They are based in Ballito, we cover King Shaka Airport, Ballito (Dolphin Coast), Salt Rock and the surrounding areas.
The initially started as an airport shuttle company only, but as their business grew and demand for their services increased, they started covering more areas and now operate within the greater KwaZulu Natal area.
Their fleet consists of different categories based on the service. They have light vehicles which can carry up to four passengers at a time and these make up a lot of the meter taxi component. They are sedans from German car manufacturers for those who want to be transported in greater comfort. Then they also have minibuses for larger groups, which can accommodate up to 12 passengers at a time.
The company was first registered in 2010, so as of now, they have been in business for 14 years. In that time, they have built an impressive reputation for themselves as one of the best shuttle services in Durban.
They have social media pages but they are not very active on there. The last time their Facebook page was posted to was in 2017.
As far as reputation goes, King Shaka Airport Shuttle has received rave reviews for the services that they have rendered. The have an average rating of 4.9 on Google from 331 reviews. This is particularly impressive because with that high number of reviews, it is difficult to keep the score that high. So their rating is an indication that they are consistent in their level of services and keep customers happy.
Pros
- Excellent track record and reviews from customers
- Available 24 hours a day, 7 days a week
- Covers all of the Durban area
Cons
- No direct online booking available
East Coast Shuttle Service
ECSS is a private shuttle service that is based in Umhlanga and works in transferring people all around Durban. While many companies operates both scheduled shuttles, ECSS is more focused on transfers. They are not a schedule shuttle that operates on regulated routes & selected times, which your pay per person and travel with strangers. Their services are strictly private and they charge per vehicle not per person.
Their airport transport service comprises sedans that can accommodate 1 – 3 passengers, and minibuses that can accommodate 4 – 7 passengers.
The great thing about East Coast Shuttle Services is that they are very transparent with their pricing. On the website, they have a page that covers the rates of transportation from King Shaka International airport to various destinations and vice versa. This way, you know exactly what you will pay without having to ask first.
In terms of reputation, ECSS has a a good track record. They have social media but they are not active at all on it. Their Facebook page was last updated in 2015 so there isn’t much to see there.
As far as reviews go, they have received very good reviews from customers. They have an average rating of 5 stars on Google, from 94 reviews. ECSS receives a lot of praise particularly for their competitive pricing and transparency around the pricing.
Pros
- Transparency on pricing of airport transfers
- Ability to book online instantly
- A positive reputation for offering a high quality of service
Cons
- Limited online presence compared to competitors
AMC Chauffeur Services
Next up on the list is a company that specialises in luxury chauferring services.
AMC Chauffeur Services offers a range of options for the busy individual or business professional, including transfers to airports, day and evening hire, as well as our dedicated personal service for business, corporate road shows or a special day out.
They have a variety of luxury services which can be tailored to meet all your travel requirements and individual needs. These are the luxury transportation services that they provide in Durban.
- Chauffeur Services
- Airport Transfers
- Personal Meet & Greet
- Point to Point Transfers
- VIP Transit
As a VIP transportation service, they also have a personal protection service that is on offer for those who need it, which can include fully armed body guards on request. We also use all luxury cars mainly Mercedes Benz.
AMC Chauffeur services is not as old as some of the companies on our list and have only been operating for about 3 years, but they definitely bring something different to the table. And in the time that they have been operating, the company has received a positive reception.
They are moderately active on social media and post about once a month. In terms of user reviews, they have a positive rating so far, with an average score of 5 from 17 reviews. As they are new, it is expected that they will not have as many reviews as the more established companies, so expect their reputation to grow even more over time.
Pros
- Provides a luxury services
- Good add on services for VIPs
- Offers a rather unique service
Cons
- Not as established as competitors yet
Umhlanga Coastal Cabs
Umhlanga Coastal Cabs is on of the longest running taxi and shuttle service companies in Durban. The company was registered in 2008 so they have been in business for a solid 15 years.
They provide a taxi service from Umhlanga to various locations in & out of Durban, which includes corporate company transfers, tours, airport and point to point transfers. The company was started by its owner Dinesh, who had experience as a driver years before starting the business and wanted to create something that bought value to his customers as well as build something of his own.
UCC prides themselves on providing the most affordable Taxi rates in Durban. Their office ours are Monday to Friday between 08:00 and 17:00, but they operate 24 hours, 7 days a week.
Their fleet consists mostly of Toyota Avanzas, which can carry up to 7 passengers.
Umhlanga Coastal Cabs has a positive reputation and good reviews on Google, with an average rating of 5 from 7 reviews. They have also started posting online through social media where you can keep up with the new cars that they add to the fleet and any specials they might have in future.
Pros
- They offer competitive pricing
- Operate 24 hours a day, 7 days a week
- Reviews so far are positive.
Cons
- Track record is not as long as competitors.
Conclusion
As we wrap up our exploration of shuttle services in Durban, it’s evident that these transportation providers play a crucial role in enhancing the travel experience across the city. From airport transfers to everyday commuting, the services offered by these companies contribute to the seamless mobility of both residents and visitors.
In a city known for its diverse population and lively atmosphere, choosing a reliable shuttle service is more than a practical decision—it’s a consideration that influences how one interacts with Durban’s dynamic surroundings. Our overview of some of the top shuttle service companies emphasizes their commitment to professionalism, reliability, and customer satisfaction.
For anyone navigating the streets of Durban, be it a first-time visitor or a seasoned local, these shuttle services aim to provide convenient and comfortable transportation solutions. They have mastered the art of facilitating smooth journeys, ensuring that travel logistics become an unobtrusive aspect of the overall experience.
Whether you’re arriving at the airport, embarking on a personalized tour, or simply commuting within the city, these shuttle services offer a range of options to cater to diverse needs. Their dedication to excellence transforms routine commutes into opportunities to discover the city’s unique charm.
In conclusion, Durban’s shuttle service providers stand ready to assist, whether you’re exploring landmarks, conducting business, or simply navigating everyday life. Consider these services as reliable allies, facilitating your movements through a city that is as diverse as the transportation options it provides. So, relax and allow Durban’s top shuttle services to guide you through a city that’s ready to be explored on your terms.
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